Smartify, Keus, Aqara and AHA, side by side.

It means the devices follow open standards, so they are not tied to one maker’s hub or app. Smartify is built on Zigbee 3.0, with gateways for Matter, DALI and KNX. Any hub that supports the standard can run the device, so you can change hub or add another brand later. Check your hub’s device list, or ask your installer, before you buy.

Zigbee 3.0 for switches, panels, sensors, relays and dimmers. Matter through the Core Matter gateway (₹18,900). DALI through the Core DALI gateway. KNX through the Convergia gateway.

Yes. Our Zigbee devices need a hub or gateway and do not work on Wi-Fi alone. Core LAN, a wired Zigbee gateway, is ₹8,100. You can also use another Zigbee 3.0 coordinator such as Home Assistant.

A hub lets the devices talk to each other locally, and lets you choose the hub, which is what removes lock-in. The trade-off is cost: a hub-based system cannot match the cheapest Wi-Fi products on Amazon or Flipkart, and we do not try to.

Smartify devices pair with Zigbee 3.0 coordinators, and Home Assistant is one our docs cover. Pairing depends on the hub, so ask your installer to confirm the exact hub you plan to use.

Yes. Our TAC wall switches are tactile: you press a key. Our TOQ panels are capacitive touch glass. You can also keep the mechanical switches you already have with Layer relays and dimmers, or use the battery-powered Interface Scene with four mechanical buttons, or the TAC K knob.

Yes. Layer relays (₹4,500) and Layer dimmers (₹4,200) sit behind the switches you already have, so the switch plate and the click stay as they are.

Standard Smartify switches and modules use a neutral wire at the switch box. For older or non-standard wiring, including boxes with no neutral, we offer other installation methods. Talk to us before you rewire.

Yes. The Reach range handles IR (and IR with RF). The Lume controllers dim and tune LED strips, and Layer Dimmer dims retrofit loads. Check each product page for the supply and load it needs.

Manufacturing defects in materials and workmanship under normal use, for 5 years from purchase, on all products, and it can be extended with add-on fees. It does not cover physical damage, water ingress, incorrect installation, voltage surges or wiring faults, or products modified outside Smartify-authorised channels. To claim, email [email protected] with your order number, a description of the issue and proof of purchase.

Yes. Every product page shows its price, including GST, for the hardware only. Installation is extra: our estimates quote it at 10% of the final invoice. We do not believe in gating information.

No. We do not sell on discounts. We believe quality needs standards, so we put the money into product quality and a better overall experience rather than into sale pricing.

We run a low-capex model and pass the saving on to customers instead of paying for showrooms. Send us your floor plan on WhatsApp and we will answer your questions and show you the options.

We spend little on promotion, so we are less visible than heavily marketed brands. That is a real trade-off. It is also why we publish prices and sources openly, and give you prompts to check us.

Aqara’s own page says its Zigbee switches need a compatible Aqara hub, so they run on the Aqara hub and app. Smartify devices pair with a Zigbee 3.0 coordinator. We sell both and will tell you which suits your home.

Only from their own public websites, brochures and app listings, with a source link and the date we checked. Where a brand does not say, we write that it is not published rather than guess. If you spot something out of date, tell us and we will fix it.

Use the prompts in the Check it yourself section. They ask the assistant to use each company’s own public material, quote its sources and say “not published” where a company is silent. Because we wrote them, they also ask it to flag anything one-sided.